FAQs
Explore the China House Menu and everything you need to know about ordering with us.
Looking to learn more about the China House Menu, our chefs, food safety, and how to order online? You’re in the right place.
We’ve gathered answers to the most common questions our customers ask — so you can enjoy your favorite Chinese dishes with confidence.
From delivery details to dietary concerns, this guide covers it all.
Start exploring and get the most out of your China House experience!
What is China House and what makes it special?
China House is your local destination for authentic and flavorful Chinese cuisine. Our China House Menu features a wide range of classic favorites and chef’s specials, made with fresh ingredients and traditional recipes. Whether you’re craving sweet & sour chicken, beef with broccoli, or handmade dumplings, we’ve got something for everyone.
Who are your chefs and are they certified?
All our chefs are professionally trained with years of experience in authentic Chinese cooking. Many of them have worked in renowned Chinese kitchens and hold food safety certifications. We take pride in ensuring that each dish on the China House Menu is prepared with both skill and care.
How do you ensure food hygiene and quality?
At China House, food safety is our top priority. We follow strict hygiene protocols in the kitchen, including daily sanitization, temperature control, and sourcing fresh ingredients from trusted local suppliers. Every dish on the China House Menu is prepared in a clean, controlled environment.
Can I order online from the China House Menu?
Absolutely! Ordering online is easy and convenient. Simply browse the China House Menu on our website, choose your favorite dishes, and place your order. You can opt for delivery or pickup based on your location.
How long does delivery usually take?
Delivery time typically ranges from 30–60 minutes depending on your distance and time of day. You’ll receive a confirmation and estimated delivery time once your order is placed. Orders over $200 enjoy free delivery.
Do you accommodate dietary restrictions or allergies?
Yes! Many items on our China House Menu can be customized. Please mention your dietary needs (e.g. no MSG, gluten-free, nut-free) in the special instructions when ordering. We’ll do our best to accommodate.
Do you offer vegetarian or vegan options?
Yes, we do! Our China House Menu includes a variety of vegetable-based dishes like tofu with mixed vegetables, garlic string beans, and more. Look for the green “V” icon or check the “Vegetarian” category.
Can I schedule an order in advance?
Yes! Our system allows you to choose a delivery or pickup time that fits your schedule. Simply select your preferred time during checkout.
How can I contact China House if I have an issue with my order?
You can reach us through the Contact China House page, where you’ll find our phone numbers, store locations, and online contact form. We’re happy to help resolve any concerns quickly.
Want to Know More About the China House Menu?
Visit our full menu page to explore hundreds of mouthwatering dishes.